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Manage External User Security Settings

Set access and authentication policies for users outside your organization (e.g., contractors).

When to Configure External Security Settings​

You should configure external security settings when:

  • You're inviting contractors or users with emails outside your domain.
  • You want to enforce secure login and session settings for external users.
  • You are not using SSO for these users.

To Configure External Security Settings​

  1. From the Dashboard, go to the three-dots menu in the main navigation bar next to the logo.
    Settings
  2. Select External Authentication.
    External Authentication
  3. Choose your preferred Authentication Method:
    • Username and Password
    • Multi-Factor Authentication
  4. Configure the following options:
  • Username and Password:
    • Password Reset Duration: 365, 120, 90, or 60 days
    • Password Reuse Limit: Last 5, last 10, or no reuse
    • Password Length Minimum: 8, 12, or 16 characters
    • Character Requirements: Uppercase, lowercase, number, special character
  • Account Security:
    • Login Attempt Limit: 3, 5, or 10 failed attempts
    • Lockout Duration: Set a custom value
    • Recovery Strategy: Choose from email, admin unlock, or timeout
    • Session Inactivity Duration: Set a custom value
      Username and Password Settings
  1. Click Save and Apply Authentication to confirm your settings.
    Save Authentication

See Also​

To complement your knowledge of this process, check the following pages: